Your privacy is important to us. This policy explains exactly what personal data Kriya collects, why we collect it, how we use it, and what rights you have over your own information.
Six core principles that guide how we handle your personal data at Kriya.
All data transmitted between your device and Kriya is encrypted using industry-standard TLS. Your account credentials are stored using one-way hashing — we cannot see your password, and neither can anyone else.
Kriya does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the Kriya platform and to meet our legal obligations.
You can request access to your data, ask us to correct inaccuracies, or request deletion at any time. We respond to all data requests within a reasonable timeframe and keep you informed throughout the process.
We only collect the data we genuinely need to operate Kriya safely and fairly. We don't ask for information that isn't necessary, and we don't hold onto data longer than required by law or operational need.
This policy tells you clearly what data we collect, why we collect it, and who we share it with. There are no hidden data practices at Kriya. If something changes, we'll update this policy and notify you.
KYC data collected during identity verification is handled with the highest level of care. It is used solely for verification purposes and is never shared with third parties except where required by law or our licensed verification partners.
Welcome to Kriya's Privacy Policy. This document explains how Kriya ("we", "us", "the Platform") collects, uses, stores and protects the personal data of players who register and use the Kriya platform at kriya-kriya.vip, including the Kriya mobile app and all associated services.
We take your privacy seriously. Every piece of data we collect has a clear purpose, and we never collect more than we need. This policy is written in plain language so you can understand exactly what happens to your information when you use Kriya — no legal jargon, no hidden clauses.
By registering a Kriya account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available 24/7 to help.
This policy applies to all players using Kriya from Bangladesh and any other permitted jurisdiction. It covers data collected through the website, the app, customer support interactions, and any other touchpoint where you share information with us.
Kriya collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use our services, and occasionally from third-party partners involved in payment processing or identity verification.
Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, bet history, login times | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact Kriya support |
| Verification Documents | Photo ID, proof of address, payment method screenshots | KYC and withdrawal verification |
Kriya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming assessments and only with your explicit consent.
Every use of your personal data at Kriya has a specific, legitimate purpose. We do not use your data for anything beyond what is described here. The main purposes for which we process your data are:
We do not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you without human review. If you have concerns about how your data is being used, contact our support team at any time.
Kriya processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where we rely on consent as the legal basis for processing, you always have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Kriya does not sell your personal data. We share data only where necessary and only with trusted parties who are contractually required to handle it securely and in accordance with this policy. The categories of third parties with whom we may share your data are:
Kriya never shares your personal data with advertisers, data brokers or any third party for commercial marketing purposes without your explicit consent.
All third-party data processors engaged by Kriya are required to implement appropriate technical and organisational security measures and to process data only on our documented instructions.
Kriya uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep your session secure and understand how players use our services. Here is a summary of the types of cookies we use:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the Kriya platform. For more detailed information on specific cookies in use, contact our support team.
Kriya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised. If you request deletion of your account, we will action this promptly subject to our legal obligations to retain certain records.
Kriya implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include:
While Kriya takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect your account has been compromised, contact our support team immediately and change your password.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, Kriya will notify you without undue delay and take all necessary steps to contain and remediate the breach.
As a Kriya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Request".
Request a copy of the personal data Kriya holds about you. We will provide this within a reasonable timeframe.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to our legal obligations to retain certain records.
Ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
Request your data in a structured, machine-readable format so you can transfer it to another service.
Object to processing based on legitimate interests, including direct marketing. We will stop unless we have compelling grounds to continue.
Kriya will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.
Kriya's platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data as quickly as possible.
If you believe a minor has registered on Kriya, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Kriya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make significant changes, we will notify you via your registered email address or through an in-platform notification.
The date of the most recent update is shown at the top of this page. We recommend reviewing this policy periodically. Your continued use of Kriya after a policy update constitutes your acceptance of the revised policy.
If you disagree with any update to this Privacy Policy, you should stop using Kriya and contact our support team to close your account and request deletion of your data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Kriya handles your personal data, please get in touch. We take all privacy enquiries seriously and aim to respond promptly.
For responsible gaming support or to activate self-exclusion tools, visit our Responsible Gaming page or contact support directly.